Drains Cleared
High-pressure drain jetting hose ready for blocked drain clearance

Drain cleaning and unblocking

What blocks drains, how engineers clear them and who to call. Send a free quote request to reach a local drainage engineer.
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How blocked drains get cleared

Most blocked drains have a simple cause, such as grease, wipes or tree roots. An engineer may clear the blockage with rods or a water jet. A camera can show the cause, because a drain that keeps blocking may have a damaged pipe. Ask the engineer to explain what they find before they start any extra work.

Engineers pick a method to suit the blockage. For example, rods can break up a soft blockage, while a water jet can wash away grease and silt. Some jobs need both, so ask the engineer to explain their plan.

A camera check after clearing can show why the drain blocked. It may reveal roots, a shifted joint or a cracked pipe. If you skip it, the blockage can return, so ask whether a camera check is worth it for your drain.

What causes blocked drains?

  • Fat, oil and grease (FOG). Kitchen fats are a common cause of blockages in home drains. Hot fat poured down the sink cools and sets in the pipe. It builds up over time until the pipe blocks.
  • Wet wipes and non-flushables. Wipes do not break down like toilet paper, even when the pack says flushable. Water UK advises that only pee, poo and paper should go down the toilet. Wipes can bind with grease in sewers to form fatbergs.
  • Root ingress. Tree roots can grow into older pipes through weak joints. Once inside, they form a mat that catches debris and can block the pipe.
  • Collapsed or deformed pipe. Old clay and pitch fibre pipes can crack, sag or collapse. This creates a partial obstruction that catches whatever passes through.
  • Scale and silt build-up. Scale and silt can slowly narrow a pipe. In time, the flow slows until the drain blocks.

Drainage engineer or plumber?

Plumbers mostly work on pipes inside the building. Drainage engineers work on underground runs, gullies and inspection chambers. If the blockage is outside, or several outlets slow at once, a drainage engineer is the better first call. Even so, the right trade matters more than the label.

Signs of an underground problem include several sinks or toilets slowing together. Others are water backing up through a floor drain, gurgling from several outlets and sewage smells in the garden. Because these signs point to the shared run, the blockage is probably not in a single trap.

Who is responsible for the drain?

In England and Wales, water companies took over most private sewers and lateral drains on 1 October 2011. You usually stay responsible for the drain inside your property boundary, and for soakaways. Scotland works differently, because Scottish Water looks after public sewers while your drain inside the boundary is usually yours.

If you are not sure, ask your water company before you pay for work. A pipe that serves more than one property is often a sewer, which the water company may clear. Northern Ireland has its own rules, so check with NI Water.

Blocked drain FAQs

How quickly will an engineer attend my blocked drain?
We cannot promise a time. The engineer who takes your job will tell you when they can visit. If sewage is coming into your home, say so in your request, because that can be more urgent.
What does it cost to unblock a drain?
The price depends on where the blockage is, how hard it is to reach and what equipment the job needs. A blocked sink waste costs less to clear than a blockage deep in an underground run. Ask the engineer for a price before work starts.
Is the work guaranteed?
We do not give a guarantee ourselves, because the engineer who does the work sets their own terms. Ask what they cover and for how long. Get it in writing before you agree to the job.
What causes most blocked drains?
The common causes are fats, oils and grease from kitchens, wipes and other items that belong in the bin, and tree roots in older pipes. Hair and soap build up in baths and showers. A collapsed or damaged pipe can also catch debris.
Will I need to dig up my garden?
Often not. Many blockages clear through an existing access point such as a gully or manhole. However, a collapsed or cracked pipe may need repair, so ask the engineer to show you the damage before you agree to any digging.

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